Country Support Manager, HIV Prevention

Overview of role and team

Although there has been a remarkable decline in new HIV infections over the last two decades, evidence show that there has been a stagnation in the reduction of new cases globally since 2019. Despite the existence and implementation of multiple effective prevention interventions, there has likewise been an increase in new HIV infections among certain geographies and populations. Scaling up access to safe, effective prevention options that meet the needs of those at high risk of HIV is essential to eliminating new HIV infection and reaching epidemic control. However, various barriers – individual and systemic –persist, limiting the impact of proven HIV prevention interventions, especially in sub-Saharan Africa (SSA).

CHAI’s HIV Access Program is looking for a Country Support Manager, HIV Prevention. The Country Support Manager (CSM) will work closely with the CHAI global and country teams to execute CHAI’s HIV prevention strategy and activities in Zambia and Zimbabwe. The CSM will provide technical and strategic guidance to CHAI HIV prevention country teams to support the transition to more coordinated, locally owned, and sustainable HIV prevention responses. The CSM will support the development of country workplans, milestones, tools, and processes to enable country advancement towards sustainability and will lead key aspects donor and partner engagement while serving as an internal CHAI resource on sustainability.

CHAI is seeking a highly motivated individual with relevant qualifications and demonstrated experience and skills for this role. The successful candidate will have strong project management skills, exceptional analytical ability, and experience cultivating relationships in a multi-cultural and virtual environment. The CSM reports to the Senior Program Manager, HIV Prevention.

Responsibilities

Technical assistance

• Structure, develop, and review quantitative and qualitative analyses that inform and address key strategic and programmatic issues for national HIV prevention programs e.g., impact of global guidance on country sustainability plans, integration of local HIV prevention programs, tracking progress towards VMMC sustainability goals
• Participate in and contribute to in-country process and activity reviews and share strategic and actionable feedback
• Identify and lead the adaptation of country-specific tools/processes into shareable unbranded templates and guides with input from country and global teams

Program and donor management

• Monitor country progress against program deliverables through regular joint reviews/calls on program strategy with country teams and program managers
• Timeously identify risks to the execution of country level workplans and objectives, propose risk mitigation strategies/solutions, and support their execution
• Ensure country team grant deliverables are completed timeously and are of high quality, including for routine donor engagements
• Initiate and support the development and review of country team annual workplans, including transition and organizational development milestones
• Support the HIV Prevention Director and Senior Manager in fostering a collaborative, supportive, and engaging team environment

Team and stakeholder engagement

• Establish and maintain relationships with country teams and program managers and manage the relationship between the global and country teams
• Act as the global team focal person for program countries and provide updates on country activities during scheduled internal, donor, and partner engagements.
• Meet routinely with country program leads to review, plan, and identify areas for global support
• Establish and cultivate key external stakeholder relationships, including with the donor
• Coordinate with other internal teams to identify, cultivate, and leverage synergies in strategy and workstreams

Knowledge sharing

• Maintain up to date expertise across the HIV prevention space including latest trends, research developments and support identification, translation, and utilization of relevant global and regional updates for country teams
• Identify topics and lessons on HIV prevention program transition, integration, and sustainability for dissemination and collaborate with the Learning and Communications Associate to structure and review dissemination materials for regional and global audiences
• Support country teams to document ongoing technical assistance work to inform development of learning materials by the Learning and Communications Associate
• Present analyses, cross-country insights, and program lessons to external audiences

Other responsibilities as needed

Qualifications

• Bachelor’s degree
• Minimum five years of relevant work experience (e.g., technical assistance, management consulting, data analysis, project management)
• Willingness to travel ~50%
• Ability to manage projects independently, set realistic priorities, and plan for the successful implementation of activities
• Demonstrated experience structuring and building quantitative and qualitative analyses, and communicating results to a variety of audiences
• High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
• Exceptional diplomatic and interpersonal skills, and ability to build strong professional relationships with a range of stakeholders in a multi-cultural and virtual environment

Advantages

• CHAI country program or global team experience
• Master’s degree in Public Health (MPH), Business Administration (MBA), or other graduate degree
• Knowledge and experience in HIV or global health
• Previous experience working in Sub-Saharan Africa